私隱條例及網絡安全
Information Privacy
JollyHelper ensure that all your given information is kept secured and confidential. All your personal identification is duly protected and kept in one place. This is to reduce the risk of identity theft. As users, you also need to maintain appropriate security on your devices. Make sure to create a strong password and verify your account.
Keep your Account Secured
JollyHelper shall work with all users in securing their accounts. Please read the followings in order to keep your account secured:
Keep your password safeNever share your password to anyone. Create a strong and unique password as possible.
Verify your accountAccount must be verified to prove that you are the legit applicant. Mobile number is also used for personal verification.
Never disclose your personal information to anyonePotential scammers may create fake accounts and pretend to be an agency or employer. If you are in doubt, please report to us directly.
Get extra HelpWith “Need Help”, “Report Job Post” , “Report Profile” features in our App and Website, we can pay close attention and take immediate response to your concerns. You may also contact JollyHelper hotline.
Payment Safety
Once you are ready to hire a helper in JollyHelper App or Website, you will undergo a certain procedure. We have made payment easy and accessible for you. More importantly, we always ensure that your payment is safe by working with top-notch online payment service provider. All your details will be kept secured and confidential. JollyHelper ensures that your payment information WILL NOT be compromised. Financial information remains private thus no one can infiltrate nor gain access to your information.
Report Scam/User
Potential scammers are moving beyond Internet, Social Media and also Apps. Be very vigilant, know who you’re dealing with and beware of any requests for your personal details or money. If you are in doubt or encountering scams in our App or Website, you may call our hotline so we can take immediate action. You can also click Report Job Post if you are encountering suspicious Job post. Moreover, we suggest you to communicate by using our JoCom Instant Messaging System in case of any disputes happen.
Employers should never wire money to a candidate, even if she claims that she needs an advance payment to renew her passport or to undergo a medical check-up, and even if she says that you will be able to retain this amount from her first salary. A trustworthy candidate wouldn’t ask you for money.
Domestic workers should be aware that employers should not pass any fees on to you since this is a direct hire. Domestic workers do not need to pay for visa processing fees and other fees.
If there is a user on JollyHelper asking you for money, please inform us and we will investigate.
JollyHelper HK Hotline: +852 3612 9900
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| 地址： | (旺角) 香港九龍旺角亞皆老街2C號啟如商業大廈202室(近朗豪坊) |
| +852 2982 2190 | |
| (銅鑼灣) 香港港島銅鑼灣渣甸街54號富盛商業大廈12樓A室(銅鑼灣站F出口) | |
| +852 3460 5430 | |
| (元朗) 香港元朗鳳攸北街益發大廈1樓15號鋪（鳳琴體育館正門對面） | |
| +852 2699 2622 | |
