Find a new domestic helper on JollyHelper
Employers can use our Selected Agencies Premium Service to find a new helper. This is the most relaxing way to look for your best helper. By selecting this option, our Selected Agencies will do everything for you at an affordable price. Simply go to browse Helper's Profiles at the Selected Agencies Premium Service section, then you may contact agencies, confirm hiring and make payment.
JollyHelper facilitates Direct Hires, which means you are in control of finding the best helper for your family. The process is straightforward:
Drafting a job ad
Make sure that your ad is clear and ‘sells’ the job. If you require specialized skills, say so! For example, if your helper should have training or experience related to childcare, be sure to state this clearly in the ad. Consider offering a salary that is above the minimum wage if you are looking for someone with experience or certain skills.
Shortlisting and interviewing candidates
Use our search feature to find candidates who meet your requirements (such as applicants’ preferred contract status, level of experience, or skill sets). Then, shortlist those candidates who tick all the boxes.
At the same time, you should receive numerous responses to your job ad. At this stage of the search, you may have shortlisted 25 candidates and received direct applications from another 50. We suggest that you send a list of around 10 questions to the best potential candidates (from the list of those you shortlisted and those who contacted you directly).
Based on the responses, you can narrow the pool of candidates to around 5-15 helpers, who you can now interview either face-to-face or by phone.
To avoid disappointment or wasted time, let candidates know that being on time for the interview is non-negotiable.
Prepare a list of situational questions for the interview to find out each helper’s approach to things like safety, security, handling stressful situations, and so on.
For in-person interviews, reconfirm interview timeslots by SMS or Whatsapp to avoid no-shows or late arrivals. Many helpers have no internet access once they leave their employers’ homes, so make sure they have your number should they need to call you to find the meeting place. You can introduce candidates to your home (including their would-be room) and your family – it is equally important that they are comfortable with the arrangement and eager to work for you.
Following these interviews, you will likely be left with the strongest 1-3 candidates.
Making your decision
Once you have decided on the best person for the job, you can agree on an appropriate salary, sign an employment contract and start the helper visa processing. You can use our Paper-Processing Service at anytime.
Applying for your domestic worker’s visa
Most of the time, an employment agency is required for processing paperwork for your helper-to-be. You can use our Paper-Processing Service at anytime.
Effective ways on how to interview the candidate
Interview is an essential part of the hiring process. It helps you to find out the most suitable candidate.
Check messages from employers/helper in JollyHelper Inbox
Check messages often from helpers in JollyHelper inbox.
You will be notified once you have received a message from a helper. A notification will appear on your screen. To check the message directly, you may click the message icon on the lower part. Check your inbox for messages.
Contact potential helper candidates
To contact helpers via our JoCom instant messaging system or to request their details, you need to Sign Up first.
To send a message to a helper, please click the ‘contact’ button on the helper’s profile and you will be directed to the inbox page where you can write and send the message.
Identify necessary skills your new helper should have
Define the necessary hard skills
Point out the hard skills required to perform the duties and responsibilities previously identified. Some common hard skills sought after by employers include:
Find out where you stand when it comes to managing and training an employee – be clear as to whether you are willing or have sufficient time to dedicate to training them into developing some of their skills further. If that is not an option, let applicants know that you are adamant about the level of experience and/or autonomy required to perform the work – be, however, prepared to pay a higher salary.
Identify the essential soft skills and qualities
Soft skills are non-tangible skills that an individual possesses. Some soft skills and qualities are more or less useful depending on what the main responsibilities of your helper-to-be will be. Ideally, if she will be in charge of taking care of your kids, you are looking for someone who:
If you are looking for a domestic worker to care for an elderly parent, she should:
Take time to reflect on those qualities and personality traits that are important to you. Identify what you value the most – is it honesty, trustworthiness, the ability to work with minimal supervision, introversion or on the contrary extroversion, etc.? – and communicate them in your job description.
Highlight any specific or special requirements
Some common special requirements can be expressed in terms of:
Don’t forget to list all your criteria down – all of them – so you can refer to them later during the interview phase and ask related questions. Be specific – it is important to be able to communicate your needs in detail to the various candidates during the interviews in order to comprehensively assess their profiles against your needs.
No or few results are shown after applying filters
If there are no or few results after you set the filters on Helper Profile page, it is probably because the search criteria are too specific. We suggest you click the clear button under the filters and widen your search criteria.
Verification of user profiles
JollyHelper often performs detailed checks on its users to confirm things like job experiences and other profile details, wherever possible. However, we do not perform criminal record checks or verify all information. We aim to provide users with information and tools to help them make informed decisions. Should you notice any suspicious activity, please inform us.
Requirements to hire a domestic helper
These are the basic requirements you need to comply:
No Placement Fee
JollyHelper is NOT a traditional agency. We DO NOT charge any applicant with Placement fee. JollyHelper is a place where helpers and employers meet each other and it's Totally Free for helpers to look for your best employer.
Upload an appropriate profile picture
We only allow profile pictures for which you have the copyright and that do not include other people, including children. If your profile picture has been removed by us, we will notify you and you can upload a different one. Upload a picture which shows your upper body or face with no sunglasses or heavy makeup on. Please ensure the picture is bright enough so that you can be seen clearly.
Tips for Interview
Personal Interview, Video Interview, Phone Interview:
How long does it take to get a Job?
If you are looking for a job, you may start by visiting our Website or downloading JollyHelper App on your mobile device then register an account. Thousands of Job post awaits you. All you need is to complete your resume and connect to the employers. You may need some perseverance in order to be hired soon. Keep on sending request to employers to get higher chances of reply, also make sure your account is active and your profile is up-to-date in order to increase your chance of getting hired.
The application procedure:
When can I start searching for a Job?
You are free to register an account at anytime. So if you are a First timer, Ex OFW applicant, you can start searching for a Job. If you are OFW and currently working abroad, you may also start to look for employer just before your current contract ends. If you are currently at a break contract status, you may also look for employer, although we DO NOT encourage anyone to break their contract. Some employers consider terminated contract applicants, too. If your contract status is terminated, you can also register with us, however the Immigration Department will decide whether to issue you a visa or not.
Is there an age limit?
The age should be 23 years old and above. There is NO upper age limit but it depends on the Employer’s preference.
Can a helper Cross- country?
A helper cannot cross-country. Meaning, if a helper wish to work in Hong Kong while he/she is now located in any countries other than the country of origin, he/she must return to the country of origin and process all the documents in his/her own country.
Are Male applicants acceptable?
Yes, some employers prefer male applicants especially for the driver, gardener and house guard position.
When can I start searching for a Job?
You are free to register an account at anytime. So if you are a First timer, Ex OFW applicant, you can start searching for a Job. If you are OFW and currently working abroad, you may also start to look for employer just before your current contract ends. If you are currently at a break contract status, you may also look for employer, although we DO NOT encourage anyone to break their contract. Some employers consider terminated contract applicants, too. If your contract status is terminated, you can also register with us, however the Immigration Department will decide whether to issue you a visa or not.
Job Offer locations
JollyHelper platform can be used to communicate and discuss job opportunity directly with employers worldwide. Register your account now!
Check messages from employers/helper in JollyHelper Inbox
Check messages often from employers or helpers in JollyHelper inbox.
You will be notified once you have received a message from an employer or a helper. A notification will appear on your screen. To check the message directly, you may click the message icon on the lower part. Check your inbox for messages.
Contact an employer on JollyHelper
You may send a request to an employer and start chatting via our messaging system. JollyHelper DO NOT disclose an Employer’s contact number.
How to get employers to accept my request?
We suggest you to do the followings:
If you haven’t receive any reply from employer after sending them message, you may try to send them a follow up message. Make a good approach, as some of the Employers are also busy. Leave your contact details so employers can keep in touch with you.
JollyHelper HK Hotline: +852 3612 9900